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Commercial Aviation

Role of Big Data and AI in Airlines

Role of Big Data and AI in Airlines

Big data and AI have become crucial in the airline industry, helping companies stay competitive and improve overall performance. Embracing data analytics has propelled Delta to the top of the US airline industry.

The Impact of Airline Mergers and Acquisitions

The Impact of Airline Mergers and Acquisitions

The airline industry has seen significant consolidation in recent years, resulting in fewer major airlines. Mergers and acquisitions have played a key role in shaping the industry.

Evolution of Customer Experience in The Airline Industry

Evolution of Customer Experience in The Airline Industry

The airline industry has undergone significant changes in recent years, aiming to improve the customer experience. XM Institute and Forbes highlight the increasing importance of customer experience in the competitive landscape.