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Customer Experience

Air Canada Introduces Audible Original Audiobooks and Podcasts to In-Flight Entertainment

Air Canada Introduces Audible Original Audiobooks and Podcasts to In-Flight Entertainment

Air Canada has taken a significant step forward in enhancing its in-flight entertainment (IFE) offerings by becoming the first airline to introduce Canadian Audible Original Audiobooks and Podcasts to its IFE system.

Japan Airlines Introduces Safran-Equipped Premium Cabins on Airbus A350

Japan Airlines Introduces Safran-Equipped Premium Cabins on Airbus A350

Japan Airlines (JAL) has unveiled its newly designed premium cabins for 13 Airbus A350s, featuring state-of-the-art seating solutions from Safran Seats.

Hawaiian Airlines Introduces New In-Flight Amenity Kits Designed by Noho Home

Hawaiian Airlines Introduces New In-Flight Amenity Kits Designed by Noho Home

Hawaiian Airlines recently announced a collaboration with Hawaiʻi's lifestyle brand, Noho Home by Jalene Kanani Bell, to introduce new in-flight amenity kits and soft goods. This initiative emphasizes sustainability and is deeply rooted in the spirit of aloha.

BC Government Invests $20 Million to Boost Travel Support for Rural Cancer Patients

BC Government Invests $20 Million to Boost Travel Support for Rural Cancer Patients

Vancouver, BC - The Government of British Columbia has announced a significant investment of $20 million to enhance travel and accommodation support for cancer patients residing in the province's rural, remote, and smaller communities.

United Airlines Enhances Travel for Personal Wheelchair Users

United Airlines Enhances Travel for Personal Wheelchair Users

United Airlines has introduced new measures to enhance the travel experience for customers who utilize personal wheelchairs.

JetBlue Introduces Family Seating Guarantee to Enhance Customer Experience

JetBlue Introduces Family Seating Guarantee to Enhance Customer Experience

New York, NY - JetBlue, a leading airline known for its commitment to customer satisfaction, has announced a new family seating guarantee. This policy ensures that children aged 13 years and younger will be seated next to an adult accompanying them on the same reservation.

Eclipse Air Charter Introduces Innovative Air Share Membership Program for Private Flyers

Eclipse Air Charter Introduces Innovative Air Share Membership Program for Private Flyers

Toronto, Canada - Eclipse Air Charter is set to revolutionize the private jet travel experience by introducing its new membership program, Eclipse Air Share. This unique initiative offers an elevated "rideshare in the sky" experience...