Commercial Aviation
Airlines and Cargo Transportation
In recent years, the air cargo industry has witnessed a remarkable transformation, largely catalyzed by the unprecedented challenges posed by the COVID-19 pandemic.
Impacts of Global Economy on Airlines
Role of Big Data and AI in Airlines
Big data and AI have become crucial in the airline industry, helping companies stay competitive and improve overall performance. Embracing data analytics has propelled Delta to the top of the US airline industry.
The Impact of Airline Mergers and Acquisitions
The airline industry has seen significant consolidation in recent years, resulting in fewer major airlines. Mergers and acquisitions have played a key role in shaping the industry.
Evolution of Customer Experience in The Airline Industry
The airline industry has undergone significant changes in recent years, aiming to improve the customer experience. XM Institute and Forbes highlight the increasing importance of customer experience in the competitive landscape.