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Airport Customer Experience

Global Airport Leaders Gather to Discuss Transformative Innovation in Aviation

Airport Innovation

Global Airport Leaders Gather to Discuss Transformative Innovation in Aviation

Airports Council International (ACI) World is hosting a series of events aimed at bringing together global airport leaders to discuss the future of the aviation industry.

New EU Hand Luggage and Liquid Rules Effective September 1, 2024: Simplifying Air Travel Across Europe

Aviation Regulations

New EU Hand Luggage and Liquid Rules Effective September 1, 2024: Simplifying Air Travel Across Europe

Starting September 1, 2024, the European Union (EU) will implement new standardized regulations regarding hand luggage and liquid restrictions for all airlines operating within its member states.

ACI World to Host 2024 Customer Experience Summit and Exhibition in Atlanta

ACI World to Host 2024 Customer Experience Summit and Exhibition in Atlanta

Airports Council International (ACI) World has announced that it will host its prestigious Customer Experience Summit and Exhibition in Atlanta, USA, from September 23-26, 2024.

Sydney Airport Opens New Art Gallery for Travelers

Sydney Airport Opens New Art Gallery for Travelers

Sydney Airport has unveiled a new art gallery, a unique addition designed to enrich the travel experience. This gallery is not just a space for art enthusiasts but a cultural haven for all travelers.

Hong Kong International Airport Launches Wellness Lounge

Hong Kong International Airport Launches Wellness Lounge

Hong Kong International Airport (HKIA) has always been at the forefront of providing exceptional services to its travelers. HKIA unveiled its latest innovation – a state-of-the-art wellness lounge.

Frankfurt Airport Introduces Contactless Check-In and Baggage Drop

Frankfurt Airport Introduces Contactless Check-In and Baggage Drop

Frankfurt Airport, one of Europe's busiest hubs, has taken a significant step forward by introducing contactless check-in and baggage drop services. This innovative approach is designed to provide a safer and more efficient experience for travelers...

Tokyo Haneda Airport Introduces Robot Assistants for Travelers

Tokyo Haneda Airport Introduces Robot Assistants for Travelers

Tokyo Haneda Airport has taken a significant leap forward by introducing robot assistants to aid travelers. These robots are designed to provide directions and essential information, making the airport experience smoother and more efficient.

Los Angeles International Airport Opens New Eco-Friendly Terminal

Los Angeles International Airport Opens New Eco-Friendly Terminal

Los Angeles International Airport (LAX) has taken a significant step forward in sustainable aviation by unveiling its new eco-friendly terminal in June 2024. This terminal is a testament to LAX's commitment to reducing its environmental impact while enhancing the passenger experience.

Toronto Pearson Airport Introduces Family-Friendly Play Zones

Toronto Pearson Airport Introduces Family-Friendly Play Zones

Toronto Pearson Airport has taken a significant step to improve the travel experience for families by introducing family-friendly play zones.